Hospital Security Specialist: Protecting Patients & Staff

Partner's Healthcare; Boston (MA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Mass General Brigham is seeking a dedicated security officer to enforce hospital regulations, patrol designated areas, and protect patients, visitors and staff. The role emphasizes strong customer service, incident reporting, and collaboration with law enforcement as needed.

Responsibilities include responding to emergencies, conducting investigations, maintaining documentation, and supporting safety programs across hospital facilities. Evening shift schedule and physical requirements apply.

Qualifikationen

• Strong interpersonal and communication skills with customer service focus.
• Ability to deescalate anxious or stressed individuals and manage crisis scenarios.
• Willingness to work evenings and adapt to shift work.

Aufgaben

• Patrols assigned areas and reports safety concerns and incidents.
• Investigates thefts and misconduct; notifies law enforcement as needed.
• Maintains logs, prepares reports, and coordinates with supervisors.
• Operates security systems and dispatches personnel to incidents.
• Responds to medical emergencies and assists in restraining individuals when necessary.
• Participates in departmental committees and cross-location training.

Kenntnisse

Interpersonal skills

Customer service

Crisis management

Multitasking

Ausbildung

High school diploma

Bachelor's degree preferred

Tools

Database software

Access control systems

Jobbeschreibung

Mass General Brigham is seeking a dedicated security officer to enforce hospital regulations, patrol designated areas, and protect patients, visitors and staff. The role emphasizes strong customer service, incident reporting, and collaboration with law enforcement as needed.

Responsibilities include responding to emergencies, conducting investigations, maintaining documentation, and supporting safety programs across hospital facilities. Evening shift schedule and physical requirements apply.