Hospital Security & Safety Specialist

Mass General Brigham; Charles Town (WV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses as applicable

Job summary

Mass General Brigham is seeking a security professional to maintain a safe environment for patients, visitors and staff. The role involves patrolling, enforcing security regulations, responding to incidents, and assisting in the restraint of individuals when necessary.

Strong customer service and reporting skills are essential. Shifts include evening hours with potential for collaboration with hospital units.

Qualifications

• Bachelor's Degree in Criminal Justice preferred.
• 3–5 years of experience in hospital security/police, emergency medical or customer service.
• Ability to de-escalate anxious individuals and maintain calm under pressure.

Responsibilities

• Patrol assigned areas and monitor for security risks.
• Identify unsafe conditions and deter theft or damage.
• Investigate incidents and coordinate with law enforcement when needed.

Skills

Customer service

De-escalation

Interpersonal communication

Teamwork

Problem solving

Documentation

Attention to detail

Education

Bachelor's Degree Criminal Justice preferred

Tools

Security systems

Database software

Job description

Mass General Brigham is seeking a security professional to maintain a safe environment for patients, visitors and staff. The role involves patrolling, enforcing security regulations, responding to incidents, and assisting in the restraint of individuals when necessary.

Strong customer service and reporting skills are essential. Shifts include evening hours with potential for collaboration with hospital units.