Hospital Unit Clerk - Patient Flow & Reception

Trinity Health; Ann Arbor (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

DailyPay – Get paid daily

Competitive compensation

Benefits effective Day One

Full benefits package (medical, dental

Retirement plan with employer match

Tuition reimbursement

Free parking nearby

Job summary

Trinity Health Ann Arbor is a 560-bed teaching hospital, renowned for leadership and clinical excellence. This role provides reception-like support to patients, families and visitors, under the Nurse Manager, helping with admissions, transfers and unit operations.

The position emphasizes patient experience, safety, and a welcoming environment on the assigned unit, with a rotating evening schedule and full-time benefits.

Qualifications

• Requires a high school diploma or equivalent.
• Preferred experience in customer service, retail, or clerical work.
• Three to six months of related experience preferred.

Responsibilities

• Provide support for patients, visitors and colleagues on assigned nursing units.
• Facilitate admissions, discharges and transfers to ensure efficient patient throughput.
• Support patient experience and safety goals through environment of care and reception tasks.

Skills

Customer service

Clerical experience

Retail experience

Education

High school diploma

Job description

Trinity Health Ann Arbor is a 560-bed teaching hospital, renowned for leadership and clinical excellence. This role provides reception-like support to patients, families and visitors, under the Nurse Manager, helping with admissions, transfers and unit operations.

The position emphasizes patient experience, safety, and a welcoming environment on the assigned unit, with a rotating evening schedule and full-time benefits.