Night-Shift Front Desk & Guest Services Agent

Concord Hospitality Enterprises Co.; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term-dis

Disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord‑owned

Training, development, and career-adv前

Job summary

Concord Hospitality Enterprises Co. is seeking a dependable Front Desk Agent to provide excellent guest service at our Chandler, AZ property. You will manage front desk operations, handle guest inquiries, and ensure smooth check-in/check-out while maintaining a safe, welcoming environment.

Qualified candidates are detail-oriented, able to work independently, and committed to professional service. Previous hospitality experience is preferred, and we offer competitive wages and comprehensive

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Customer service

Attention to detail

Independent work

Professionalism

Job description

Concord Hospitality Enterprises Co. is seeking a dependable Front Desk Agent to provide excellent guest service at our Chandler, AZ property. You will manage front desk operations, handle guest inquiries, and ensure smooth check-in/check-out while maintaining a safe, welcoming environment.

Qualified candidates are detail-oriented, able to work independently, and committed to professional service. Previous hospitality experience is preferred, and we offer competitive wages and comprehensive