Night Shift Env Services Manager – Process & Throughput

OhioHealth Corporation; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

OhioHealth Corporation is seeking a Process Manager to provide process management leadership and training within the Support Services Admin department. You will develop, implement, and maintain processes aligned with the Leadership Model, scorecard, and organizational goals.

You will supervise staff, drive throughput improvements, monitor performance, and coach teams to meet safety, quality, and efficiency targets.

Qualifications

• Bachelor's Degree required for role.
• Experience leading process improvement in a healthcare environment preferred.
• Strong communication and training skills.
• Familiarity with performance measurement and scorecards.

Responsibilities

• Develops and manages processes aligned with OhioHealth goals and management model.
• Monitors results using timelines, action plans and measurements.
• Defines gaps and engages departments for process success.
• Leads supervisory staff and ensures fair workload distribution.
• Conducts staff coaching, training, and development.
• Reports progress to Director and management and adjusts as needed.
• As a High Reliability Organization, focuses on safety, quality, and efficiency.
• Maintains departmental process flows and documentation.

Skills

Process management

Leadership

Training & coaching

Customer service orientation

Communication

Education

Bachelor's Degree

High school diploma or GED

Job description

OhioHealth Corporation is seeking a Process Manager to provide process management leadership and training within the Support Services Admin department. You will develop, implement, and maintain processes aligned with the Leadership Model, scorecard, and organizational goals.

You will supervise staff, drive throughput improvements, monitor performance, and coach teams to meet safety, quality, and efficiency targets.