Patient Services & Throughput Coordinator

OhioHealth; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking a Unit Clerk/Support role responsible for coordinating patient activities on a nursing unit including service excellence, equipment and supply management, and tasks to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.

The position requires High School or GED, Day shift, 40 hours per week, and functions as a liaison between the unit and ancillary departments.

Qualifications

• High School or GED is required.

Responsibilities

• Anticipates needs of patient/family and internal customers, proactively addressing needs – including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas.
• Assists public and professional staff as necessary including way finding.
• Relays information to unit associates as appropriate.
• Act as liaison between unit and ancillary departments.
• Provides support for assigned unit - including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing.
• Orients new staff to unit workflow.
• Assigns staff to nurse call system.
• Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner.
• Assist nursing staff with admissions, discharges, and transfers.
• Proactively orders/maintains equipment and stock supplies.
• Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways.
• Track orders for telemetry and enters patient data in telemetry system. Order supplies for nursing units.
• Performs charge verification/ reconciliation.
• Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers.
• Will perform additional duties as requested by department leadership.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Education

High School or GED

Job description

OhioHealth in Columbus, OH is seeking a Unit Clerk/Support role responsible for coordinating patient activities on a nursing unit including service excellence, equipment and supply management, and tasks to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.

The position requires High School or GED, Day shift, 40 hours per week, and functions as a liaison between the unit and ancillary departments.