Night Shift ED Patient Access & Registration Specialist

Sentara Health; Norfolk (VA); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Sign-on bonus up to $1,500

Job summary

Sentara Health is seeking a Patient Access Representative for part-time night shifts in the Emergency Department. You will register patients, verify insurance information, collect payments, and ensure accurate data entry into the electronic health record.

You will also explain regulatory documents and assist with scheduling and discharge tasks as needed. The role serves as the first point of contact for patients, delivering courteous service and guiding them to the correct service areas, while

Qualifications

• 2 years of Customer Service and/or Data Entry.
• Associate or bachelor’s degree in lieu of two years of experience.
• Proficiency in Keyboarding.

Responsibilities

• Verify patient identity and select the correct patient record.
• Review schedules and physician orders to register the patient for the appropriate service.
• Scan important documents such as insurance cards, IDs, Living Wills, and POAs; verify and enter demographic and insurance information in the EHR.
• Explain and complete complex regulatory and compliance documents; adhere to privacy standards.
• Explain and collect co-payments, deposits, and outstanding balances; perform transactions securely.
• Greet patients and families and provide first impressions; direct patients to the correct service area.

Skills

Customer Service

Data Entry

Front Desk

Insurance Verification

Scheduling

Receptionist

Non-clinical

Keyboarding

Education

High School Diploma or Equivalent

Job description

Sentara Health is seeking a Patient Access Representative for part-time night shifts in the Emergency Department. You will register patients, verify insurance information, collect payments, and ensure accurate data entry into the electronic health record.

You will also explain regulatory documents and assist with scheduling and discharge tasks as needed. The role serves as the first point of contact for patients, delivering courteous service and guiding them to the correct service areas, while