Night Shift Dispatcher

PeopleShare by PROMAN; Wilmington (DE); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Temp-to-hire opportunity

Consistent Sunday-Thursday schedule

Competitive pay

Job summary

PeopleShare by PROMAN in Wilmington, DE is seeking a Night-Shift HVAC Dispatcher to support daily service operations in an in-office setting. The role coordinates schedules, communicates with customers and technicians, and ensures service calls are handled efficiently.

Ideal candidates have 2+ years of dispatching or customer service experience, strong communication and organization, and proficiency with Microsoft Office; dispatch software experience is a plus.

Qualifications

• 2+ years of dispatching, scheduling, customer service, or administrative experience.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office; dispatch software experience is a plus.
• Ability to prioritize tasks and work in a fast-paced environment.

Responsibilities

• Schedule and dispatch technicians for service calls.
• Communicate with customers regarding appointments and service updates.
• Maintain accurate records, work orders, and scheduling information.
• Coordinate with internal teams to ensure timely completion of work.
• Assist with administrative tasks and parts tracking.
• Provide outstanding customer service and problem resolution.

Skills

Communication

Organization

Prioritization

Tools

Microsoft Office

Dispatch software

Job description

Night- Shift HVAC Dispatcher- Wilmington, DE

Temp-to-Hire (Full-time!)

Location: In- Office, Wilmington, DE

Pay: $21-$23/hour

Schedule: Sunday-Thursday 1:00 PM - 9:00 PM

We're hiring a Dispatcher to support daily service operations in a fast-paced environment. The Dispatcher will coordinate schedules, communicate with customers and technicians, and ensure service calls are handled efficiently. This Dispatcher role is ideal for someone who is organized, customer-focused, and enjoys multitasking.

Dispatcher Responsibilities:

1. Schedule and dispatch technicians for service calls.
2. Communicate with customers regarding appointments and service updates.
3. Maintain accurate records, work orders, and scheduling information.
4. Coordinate with internal teams to ensure timely completion of work.
5. Assist with administrative tasks and parts tracking.
6. Provide outstanding customer service and problem resolution.

Dispatcher Qualifications:

1. 2+ years of dispatching, scheduling, customer service, or administrative experience.
2. Strong communication and organizational skills.
3. Proficiency with Microsoft Office; dispatch software experience is a plus.
4. Ability to prioritize tasks and work in a fast-paced environment.

Why Apply?

1. Competitive pay: $21-$23/hour
2. Consistent Sunday-Thursday schedule
3. Temp-to-hire opportunity
4. Supportive team environment with growth potential

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.