Night Shift Dispatch Coordinator — Logistics & Driver Coordination

Ruan Transportation Management Systems; Bethel (Berks County); On-site; USD 45,000 - 60,000; Full time

Job summary

Ruan Transportation Management Systems in Bethel, PA seeks a full-time dispatcher to coordinate the timely movement of customer products on-site. The shift runs Sunday through Thursday from 10:00 PM to 6:30 AM, requiring precise driver assignment and DOT compliance to keep deliveries on schedule.

You will direct drivers, monitor performance, update the dispatch system in near real time, and maintain clear communication with customers to resolve service issues and ensure safety and efficiency

Qualifications

• Coordinate the timely pickup and delivery of customer orders.
• Direct and schedule drivers' work and monitor performance.
• Maintain data in dispatch system in near real time.

Responsibilities

• Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations.
• Direct and schedule drivers' work and notify drivers of assignments to ensure on-time movement of goods and maximize efficiency.
• Identify and resolve daily service and scheduling issues and maintain timely communication with customer contacts on issues impacting service and performance.
• Monitor drivers' hours of service to prevent DOT violations.
• Communicate with customer on issues impacting service expectations.
• Prepare and process data and paperwork including driver activities in systems and update dispatch information in real time.
• Monitor and promote safety in all areas of dispatch.

Skills

Driver coordination

Schedule coordination

DOT regulations knowledge

Safety awareness

Job description

Ruan Transportation Management Systems in Bethel, PA seeks a full-time dispatcher to coordinate the timely movement of customer products on-site. The shift runs Sunday through Thursday from 10:00 PM to 6:30 AM, requiring precise driver assignment and DOT compliance to keep deliveries on schedule.

You will direct drivers, monitor performance, update the dispatch system in near real time, and maintain clear communication with customers to resolve service issues and ensure safety and efficiency