Night-Shift Dispatch Lead — Fleet & On-Time Delivery

Ruan Transportation Management Systems; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Ruan Transportation Management Systems in Fort Wayne, IN is seeking a Dispatch Coordinator to operate on-site. The role runs Monday through Friday from 11 PM to 8 AM, coordinating customer shipments and driver assignments to ensure safe, timely deliveries.

You will monitor driver activities, optimize workload, and maintain real-time data in dispatch systems, while upholding DOT regulations and safety standards to meet service expectations.

Qualifications

• Experience coordinating drivers and schedules to meet delivery windows.
• Familiarity with DOT regulations and safety standards.
• Proven ability to communicate with customers and drivers clearly.

Responsibilities

• Coordinate timely pickup and delivery of customer orders within assigned area.
• Direct and schedule drivers’ work; notify assignments for on-time movements.
• Identify and resolve daily service and scheduling issues; maintain client communications.
• Monitor drivers’ hours of service to prevent DOT violations.
• Communicate with customers about issues impacting service.
• Prepare and process data and paperwork; update dispatch information in real time.
• Monitor and promote safety in all dispatch activities.

Skills

Driver scheduling

DOT regulations

Customer communication

Data entry

Safety awareness

Tools

Dispatch software

Job description

Ruan Transportation Management Systems in Fort Wayne, IN is seeking a Dispatch Coordinator to operate on-site. The role runs Monday through Friday from 11 PM to 8 AM, coordinating customer shipments and driver assignments to ensure safe, timely deliveries.

You will monitor driver activities, optimize workload, and maintain real-time data in dispatch systems, while upholding DOT regulations and safety standards to meet service expectations.