Night Dispatch Coordinator (11PM–8AM) | Driver Scheduler

Ruan Transportation Management Systems; York (York County); On-site; USD 40,000 - 55,000; Full time

Job summary

Ruan Transportation Management Systems in York, PA is seeking an on-site Dispatch Coordinator to coordinate the timely movement of customer orders during the 11 PM–8 AM shift, Monday through Friday, ensuring DOT compliance and safe, efficient operations.

You will direct and schedule drivers, monitor activities, resolve service issues, communicate with customers, and maintain real-time data in dispatch systems while upholding safety and high service standards.

Responsibilities

• Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations.
• Direct and schedule drivers’ work and notify them of assignments to ensure on-time movement.
• Regularly monitor driver activities and performance.
• Identify and resolve daily service and scheduling issues.
• Inform and escalate service issues to management as appropriate.
• Maintain timely and professional communication with customer contacts on issues impacting service.
• Accurately prepare and process data and paperwork, including driver hours and activity reports.
• Monitor and promote safety in all areas of dispatch.

Job description

Ruan Transportation Management Systems in York, PA is seeking an on-site Dispatch Coordinator to coordinate the timely movement of customer orders during the 11 PM–8 AM shift, Monday through Friday, ensuring DOT compliance and safe, efficient operations.

You will direct and schedule drivers, monitor activities, resolve service issues, communicate with customers, and maintain real-time data in dispatch systems while upholding safety and high service standards.