Night-Shift Dispatch Agent — Rail Operations Support

Hallcon Corporation; Lenexa (KS); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Equipment provided

Competitive pay and benefits

Growth opportunities

Casual, professional work setting

Job summary

Hallcon Corporation is seeking a reliable Call Center Agent for an in-office night-shift role in Lenexa, Kansas. You will coordinate driver trips, monitor trip accuracy and maintain records in our systems, providing professional service to field management and customers.

The role requires strong phone communication, 10-key and typing skills, and at least a high school diploma with 6+ months in dispatch or customer service.

Qualifications

• High school diploma or equivalent.
• 6+ months of dispatch or customer service experience (preferred).
• Excellent attendance and reliability.

Responsibilities

• Coordinate and ensure timely coverage of driver trips.
• Monitor trip accuracy and provide support where needed.
• Escalate issues to field operations or customers when appropriate.
• Maintain up-to-date records in internal systems.
• Communicate professionally with field management and other team members.
• Take on additional tasks as assigned.

Skills

Typing

10-key

Phone communication

Customer service

Attendance

Education

High school diploma

Tools

CRM/Internal systems

Job description

Hallcon Corporation is seeking a reliable Call Center Agent for an in-office night-shift role in Lenexa, Kansas. You will coordinate driver trips, monitor trip accuracy and maintain records in our systems, providing professional service to field management and customers.

The role requires strong phone communication, 10-key and typing skills, and at least a high school diploma with 6+ months in dispatch or customer service.