Dispatcher

Hallcon Corporation; Kansas City (MO); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Growth opportunities

Equipment provided

Casual yet professional environment

Job summary

Hallcon Corporation in Lenexa, KS is hiring for day and night dispatchers to coordinate transportation for railroad personnel. Starting pay is $17.30/hour with possible shift differential.

The role requires dependable, organized, and customer-focused individuals who can stay calm under pressure and ensure trips are covered promptly. Responsibilities include communicating with drivers, monitoring trips, updating systems, and providing problem-solving support.

Qualifications

• 6 months of dispatch or customer service experience preferred.
• Strong phone and customer service skills.
• Good typing and 10-key skills.
• Strong communication and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to remain calm and professional when situations change quickly.
• Reliable attendance and punctuality.
• High school diploma or equivalent.

Responsibilities

• Ensure driver trips are covered in a timely manner.
• Coordinate transportation for railroad personnel.
• Monitor trips and address coverage issues.
• Escalate issues to customers or Field Operations when necessary.
• Verify trip information for accuracy.
• Update dispatch systems accurately and in a timely manner.
• Communicate professionally with drivers and Field Management.
• Provide assistance and problem-solving support throughout the shift.

Skills

Phone skills

Customer service

Typing

10-key skills

Communication

Organization

Multitasking

Calm under pressure

Attendance

Punctuality

Education

High school diploma or equivalent

Job description

Are you a dispatcher or customer service professional who thrives in a fast-paced environment?

Hallcon is growing our Lenexa, KS Dispatch Team and looking for dependable, organized, and customer-focused individuals to help coordinate transportation for railroad personnel.

This is a critical role where your communication, attention to detail, and ability to stay calm under pressure help keep our operations moving.

We are hiring for both day and night dispatchers

Starting pay: $17.30/hour, with possible shift differential depending on the shift.

• Ensure driver trips are covered in a timely manner
• Coordinate transportation for railroad personnel
• Monitor trips and address coverage issues
• Escalate issues to customers or Field Operations when necessary
• Verify trip information for accuracy
• Update dispatch systems accurately and in a timely manner
• Communicate professionally with drivers and Field Management
• Provide assistance and problem-solving support throughout the shift

What We're Looking For

• 6 Months of dispatch or customer service experience preferred
• Strong phone and customer service skills
• Good typing and 10-key skills
• Strong communication and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to remain calm and professional when situations change quickly
• Reliable attendance and punctuality
• High school diploma or equivalent

When you join Hallcon, you're joining a team that provides essential transportation services in an industry where reliability matters.

We offer

• Growth and advancement opportunities
• Supportive and responsive management
• Equipment and systems provided
• The opportunity to make a meaningful impact every day
• A casual yet professional work environment

Hallcon is a mobility and infrastructure services company providing turnkey transportation and operational solutions for clients including railroads, technology companies, manufacturers, universities, hospitals, airports, corporate business parks, and public transportation agencies.

Our teams provide essential transportation services, integrated command center operations, technology, analytics, EV infrastructure, maintenance, cleaning, and more.

If you're dependable, organized, customer-focused, and ready to take on a role where every shift matters, we'd love to hear from you!

Hallcon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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