Night-Shift Data Center Technician | Travel & On-Call

Amazon; Covington (GA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to join AWS infrastructure operations in the Covington, GA area. The role involves server rack installations, hardware repair, network troubleshooting, and documentation in a 24/7 data center environment.

The position requires travel between data centers, ability to work nights, weekends, and holidays, and a willingness to relocate as needed. Candidates must have a high school diploma and IT hardware experience; an Associate's degree

Qualifications

• High school diploma or equivalent required.
• 1+ years of computer/server hardware troubleshooting or IT experience.
• Willingness to work evenings, overnights, and weekends.
• Associate's degree in a relevant field preferred.
• Knowledge of network design, protocols and Layer 1/2 troubleshooting.
• Experience in a Data Center environment preferred.

Responsibilities

• Perform server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Network troubleshooting

Flexible schedule

Layer 1/2 troubleshooting

Education

High school diploma

Associate's degree

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to join AWS infrastructure operations in the Covington, GA area. The role involves server rack installations, hardware repair, network troubleshooting, and documentation in a 24/7 data center environment.

The position requires travel between data centers, ability to work nights, weekends, and holidays, and a willingness to relocate as needed. Candidates must have a high school diploma and IT hardware experience; an Associate's degree