Night Shift Data Center Technician (AWS Infra)

Amazon Web Services (AWS); Lithia Springs (GA); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to install and service server hardware, troubleshoot networks, and support 24/7 data center operations.

You will travel between sites as needed, participate in on-call rotations, and help maintain documentation while collaborating with engineers, supply chain, and facilities teams to keep the AWS cloud running smoothly. The role requires physical work, lifting up to 40 pounds, and working shifts that include

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
• Willingness to work a flexible schedule including weekends, nights, and holidays.
• Bachelor's degree in an IT-related field or equivalent experience.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Server hardware troubleshooting

Networking troubleshooting

On-call / shift work

Education

Bachelor's degree in IT-related field

Tools

Linux/Unix

Job description

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to install and service server hardware, troubleshoot networks, and support 24/7 data center operations.

You will travel between sites as needed, participate in on-call rotations, and help maintain documentation while collaborating with engineers, supply chain, and facilities teams to keep the AWS cloud running smoothly. The role requires physical work, lifting up to 40 pounds, and working shifts that include