Night-Shift Data Center Technician

Amazon Web Services (AWS); Covington (GA); On-site; USD 41,328 - 74,390; Full time

Job summary

Amazon Data Services, Inc. in Covington, GA is seeking a Data Center Technician to install server racks, diagnose hardware and network issues, and participate in on-call and maintenance activities. You will collaborate with engineers, vendors, and contractors to keep critical AWS data centers running reliably.

The role requires lifting, working in industrial environments, and willingness to travel between data center sites. Shift work includes nights and weekends as needed.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
• Preferred bachelor’s degree or equivalent IT-related experience.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

Bachelor's degree or equivalent IT experience

Tools

CompTIA

CCENT

Network+

Job description

Amazon Data Services, Inc. in Covington, GA is seeking a Data Center Technician to install server racks, diagnose hardware and network issues, and participate in on-call and maintenance activities. You will collaborate with engineers, vendors, and contractors to keep critical AWS data centers running reliably.

The role requires lifting, working in industrial environments, and willingness to travel between data center sites. Shift work includes nights and weekends as needed.