Night Shift Data Center Operations Lead

Amazon Inc.; New Carlisle (IN); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. in New Carlisle, IN is seeking an Overnight Data Center Operations Manager to lead a 24/7 data center ops team, oversee hardware/network diagnostics, and participate in on-call rotations.

You will mentor staff, sponsor projects, and collaborate with software, hardware, and security teams to ensure high availability and cost efficiency. The role requires travel to multiple data centers as needed.

Qualifications

• 4+ years IT experience or a Bachelor's degree in a related field.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of diverse data center operation teams across locations.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Ensure 24/7 data center operations including queue management and hardware logistics.
• Lead large-scale events (outages) and act as call leader.
• Develop career paths and improve workflows and processes.

Skills

IT experience

People management

On-call support

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

CCNA

LPIC

Linux+

AWS certification

A+

Job description

Amazon Data Services, Inc. in New Carlisle, IN is seeking an Overnight Data Center Operations Manager to lead a 24/7 data center ops team, oversee hardware/network diagnostics, and participate in on-call rotations.

You will mentor staff, sponsor projects, and collaborate with software, hardware, and security teams to ensure high availability and cost efficiency. The role requires travel to multiple data centers as needed.