Night Shift Data Center Operations Lead

Amazon Inc.

Hamlet (NC)

On-site

USD 78,000 - 137,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Amazon Data Services, Inc. is seeking a Data Center Manager for Night Shift to lead a diverse team responsible for global data center operations.

You will manage trouble tickets, coordinate staffing, and ensure 24/7 uptime across sites, while driving process improvements and technical solutions. The role requires travel between data center locations, strong people management, and experience with hardware, networking, and on-call support.

Qualifications

4+ years IT experience or Bachelor's degree in computer science, engineering, mathematics or equivalent
2+ years of people management experience
2+ years of operations and on-call support for data center facilities or production facilities

Responsibilities

Prioritize and assign trouble tickets to data center technicians and operators
Manage the performance of diverse data center operation teams across locations
Develop career paths for employees and update internal tools
Recruit and train data technicians to ensure staffing levels
Ensure day-to-day data center operations including queue management and 24/7 shift
Lead large-scale outages and act as call leader
Improve workflows and drive technology innovation and automation
Maintain on-call schedules and ensure SLA adherence