Night Shift Customer Service Rep – Billing & Shipments

XPO Logistics, Inc.; Perrysburg (OH); On-site; USD 25,000 - 36,000; Part time

Job summary

XPO Logistics, Inc. in Perrysburg, OH is seeking a Customer Service Representative (Part-Time) for the night shift. You will process shipments, answer inquiries, and support billing and documentation tasks while providing accurate information to customers.

The role requires two years of customer service experience, strong computer and 10-key skills, and proficiency with Microsoft Office. The position offers a starting pay of $22.10 per hour and a Mon-Fri schedule 14:00–19:00, with benefits for

Qualifications

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.
• Excellent verbal and written communication skills.

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements.
• Recognize and resolve documentation errors.
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
• Process over, short, and damaged freight and related documentation for customer resolution.

Skills

Customer service

Typing

10-key

Microsoft Office

Tools

Microsoft Office

Job description

XPO Logistics, Inc. in Perrysburg, OH is seeking a Customer Service Representative (Part-Time) for the night shift. You will process shipments, answer inquiries, and support billing and documentation tasks while providing accurate information to customers.

The role requires two years of customer service experience, strong computer and 10-key skills, and proficiency with Microsoft Office. The position offers a starting pay of $22.10 per hour and a Mon-Fri schedule 14:00–19:00, with benefits for