Part-Time CS Rep – Afternoon Shift, $22.67/hr

XPO Logistics, Inc.; Warren (MI); On-site; USD 30,000 - 33,000; Part time

Job summary

XPO Logistics, Inc. is seeking a Customer Service Representative for the afternoon shift in Warren, MI. This part-time role focuses on supporting customers, processing shipments, and resolving billing queries on a busy dock environment.

You will handle inquiries, ensure documentation accuracy, and perform clerical tasks to keep operations running smoothly. The position requires flexibility to work various shifts and weekend coverage.

Qualifications

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements.
• Recognize and resolve documentation errors.
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
• Process over, short, and damaged freight and related documentation for customer resolution.

Skills

Customer service

Typing 10-key

Computer skills

Tools

Microsoft Office

Job description

XPO Logistics, Inc. is seeking a Customer Service Representative for the afternoon shift in Warren, MI. This part-time role focuses on supporting customers, processing shipments, and resolving billing queries on a busy dock environment.

You will handle inquiries, ensure documentation accuracy, and perform clerical tasks to keep operations running smoothly. The position requires flexibility to work various shifts and weekend coverage.