Night Shift Customer Service Pro — Gym Member Experience

Paycom - ATS; Indiana; On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

PTO

401K match

Health insurance

Life insurance

Employee assistance

Free Black Card

Job summary

National Fitness Partners in Indianapolis, IN is hiring a Customer Service Representative for a third-shift position starting at $13 per hour with a $1 shift differential. Duties include greeting members, answering calls, processing purchases, and promoting Planet Fitness classes.

The role requires customer service experience, a high school diploma or GED, basic computer proficiency, and the ability to lift up to 75 lbs. Benefits include PTO, 401K match up to 4%, and health insurance options.

Qualifications

• Customer service experience required.
• High school diploma/GED or equivalent required.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Education

High school diploma/GED

Tools

Basic computer proficiency

Job description

National Fitness Partners in Indianapolis, IN is hiring a Customer Service Representative for a third-shift position starting at $13 per hour with a $1 shift differential. Duties include greeting members, answering calls, processing purchases, and promoting Planet Fitness classes.

The role requires customer service experience, a high school diploma or GED, basic computer proficiency, and the ability to lift up to 75 lbs. Benefits include PTO, 401K match up to 4%, and health insurance options.