Night Shift Customer Service Lead — Retail

S and G stores; Rossford (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

S and G stores in Rossford, OH is seeking a Customer Service Representative for the 3rd shift. You will support the store manager, help ensure smooth operation, and deliver friendly service to customers while maintaining store standards.

Typical hours are 10:00pm–6:00am or 11:00pm–7:00am with potential shift differential. Candidates should have retail or customer service experience, be able to lift up to 50 pounds, stand for long periods, and work weekends or holidays as needed.

Qualifications

• Retail or customer service experience required.
• Able to lift up to 50 pounds.
• Able to stand for an entire shift.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Skills

Retail experience

Customer service

Job description

S and G stores in Rossford, OH is seeking a Customer Service Representative for the 3rd shift. You will support the store manager, help ensure smooth operation, and deliver friendly service to customers while maintaining store standards.

Typical hours are 10:00pm–6:00am or 11:00pm–7:00am with potential shift differential. Candidates should have retail or customer service experience, be able to lift up to 50 pounds, stand for long periods, and work weekends or holidays as needed.