Night-Shift Controls Engineer, Technical Support

Kion Group AG; Grand Rapids (MI); On-site; USD 53,000 - 113,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corp. is seeking a Controls Engineer for our Technical Support team on the Night Shift. You will work directly with customers, using schematics and PLC logic to diagnose and resolve issues, ensuring flawless performance of material handling systems.

Travel to customer sites is required 20–30%, with potential weekends and overtime. A Bachelor's degree and 1+ year of customer service experience, plus knowledge of Allen Bradley and Schneider PLCs, are essential.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 1+ years' experience in customer service support.
• Experience with Allen Bradley and Schneider PLC controls.
• Strong electrical troubleshooting abilities and customer-facing skills.

Responsibilities

• Support semi-complex systems that integrate hardware and software.
• Troubleshoot schematics and PLC logic remotely for customers.
• Suggest improvements to efficiency and reduce costs.
• Provide outstanding troubleshooting to customers.
• Travel 20–30% to customer locations; may include weekends/overtime.

Skills

Customer service

Electrical troubleshooting

PLC controls

Communication

Education

Bachelor's degree

Tools

Allen Bradley PLC

Schneider PLC

Job description

Dematic Corp. is seeking a Controls Engineer for our Technical Support team on the Night Shift. You will work directly with customers, using schematics and PLC logic to diagnose and resolve issues, ensuring flawless performance of material handling systems.

Travel to customer sites is required 20–30%, with potential weekends and overtime. A Bachelor's degree and 1+ year of customer service experience, plus knowledge of Allen Bradley and Schneider PLCs, are essential.