Controls Engineer Technical Support (Nights)

Dematic; Fort Worth (TX); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corp. seeks a Controls Engineer for its Technical Support group in Fort Worth, TX. The role focuses on using schematics and PLC logic to locate and isolate equipment issues in material handling systems, often remotely with customers.

The ideal candidate has a Bachelor's degree and 2+ years in customer service/technical support, plus hands-on experience with Allen-Bradley Logix PLCs. Expect 20-30% travel to customer sites, with potential weekends or overtime.

Qualifications

• Bachelor's Degree required with relevant engineering focus.
• 2+ years of customer service or technical support experience.
• Experience with Allen-Bradley Logix PLCs and PLC troubleshooting.
• Siemens and Modicon PLC experience is a plus.

Responsibilities

• Participates in support of semi-complex systems integrating hardware and software.
• Troubleshoots schematics and PLC logic to locate and isolate issues.
• Recommends productivity, cost-reduction and customer-satisfaction improvements.
• Provides troubleshooting expertise to customers of Dematic.
• Travel 20-30% to customer locations, including potential weekends/overtime.

Skills

AB Logix PLC

PLC troubleshooting

Customer support

Education

Bachelor's Degree

Tools

Allen-Bradley

Siemens PLC

Modicon PLC

Job description

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,stateor local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training.

The base pay range for this role is estimated to be$to $an hourat the time of posting. Final compensation willbedeterminedbyvarious factorssuch as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

• Participates in the support of semi-complex systems that integrate hardware and software.
• Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
• Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
• Provides troubleshooting expertise to Dematic's customers
• Travel between 20-30% to different customer locations which may include weekends and overtime

What We are Looking For:

• Bachelor's Degree
• 2+ year's experience in a related field providing Customer Service Support
• Experience with Allen Bradley Logix PLC controls platforms
• Experience with controls hardware troubleshooting
• Siemens and Modicon PLC experience a plus