Sr. Client Service Specialist - Second Shift, Monday to Friday, 1:00pm to 9:30pm

Crane Worldwide Logistics LLC; Buckeye (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Crane Worldwide Logistics LLC in Buckeye, AZ seeks a Sr. Client Service Specialist for the second shift (1:00pm–9:30pm) to handle orders, inquiries, and client communications on-site.

Ideal candidate has high school diploma and 2–4 years experience in client service, with strong problem-solving and documentation skills; duties include resolving order issues, managing complaints, and ensuring timely service.

Qualifications

• High School Diploma or GED required.
• 2–4 years of client service experience.
• Strong communication and problem-solving skills.

Responsibilities

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Records consistent problem areas.
• Resolves issues with orders, delivery dates or service.
• Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
• Responses are predominately routine but may require deviation from standard procedures.
• Other duties as assigned.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Sr. Client Service Specialist - Second Shift, Monday to Friday, 1:00pm to 9:30pm

Job Category: Client Services

Requisition Number: SRCLI010409

• Posted : September 10, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Buckeye, AZ 85326, USA

Description

Essential Job Functions

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Records consistent problem areas
• Resolves issues with orders, delivery dates or service.
• Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
• Responses are predominately routine but may require deviation from standard procedures
• Other duties as assigned

Other Skills & Abilities

• Quality Focus
• Problem Solving
• Documentation Skills
• Resolving Conflict
• Ability to Multi-task

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

• High School Diploma or GED
• 2-4 years client service experience

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.