Night Shift Behavioral Health Case Manager — Crisis Care

DESC; Seattle (WA); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Dental

Life

Long-term Disability

Medical (no premiums/payroll)

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Union SEIU Healthcare 1199NW

Job summary

DESC in Seattle, WA is seeking a Behavioral Health Case Manager for the night shift. The role supports clients in Crisis Solutions Center with multi-disciplinary care planning, counseling, and community resource linkage, ensuring a safe, therapeutic environment.

Requirements include a relevant bachelor’s degree or 1 year of related experience, WA RAAC eligibility, a valid WA driver’s license, and a willingness to pass a background check. Union affiliation guides the role.

Qualifications

• Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstrations of the ability to perform the required job duties.
• Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or any other superseding credential.
• Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required.
• Ability to obtain a Washington State Food Handler’s Permit.
• Interest in working with individuals who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
• Be able to pass a Washington State Criminal background check.

Responsibilities

• Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC.
• Create and implement short-term care plans, develop client-driven goal planners and discharge dispositions.
• Facilitate clients' access to community resources and services; assist clients in building relationships with external care teams; work with existing care teams to provide goal-oriented case management services.
• Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks.
• Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned
• Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners.
• Provide phone consultation for referents to the CSC, monitors office security cameras, answer phone calls, and other administrative duties.
• Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE.
• Provide transportation for clients (such as appointments outside of CSC) when needed.
• Attend a 2-week onboarding process upon hire, as well as other full-day trainings on an ongoing basis.
• Other duties as assigned.

Skills

Bilingual

De-escalation skills

Communication abilities

Education

Bachelor’s degree in social work, psychology, or related behavioral science

Job description

DESC in Seattle, WA is seeking a Behavioral Health Case Manager for the night shift. The role supports clients in Crisis Solutions Center with multi-disciplinary care planning, counseling, and community resource linkage, ensuring a safe, therapeutic environment.

Requirements include a relevant bachelor’s degree or 1 year of related experience, WA RAAC eligibility, a valid WA driver’s license, and a willingness to pass a background check. Union affiliation guides the role.