Night Shift Residential Counselor – Supportive Housing Hero

DESC; Washington; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical (no premiums)

Dental

Life

Long-term Disability

Employee Assistance Program

Flexible Spending Account

ORCA card subsidy

Paid Time Off (34 days/year)

Retirement Plan

SEIU Healthcare 1199NW union

Job summary

DESC is seeking a Residential Counselor for night shifts in Seattle, WA to support residents in Permanent Supportive Housing projects. You will assist with daily needs, safety, and coordination of services for individuals facing homelessness and complex behavioral health and substance use conditions.

Key responsibilities include crisis intervention, on-site activity coordination, and documentation of events.

Qualifications

• Understanding of homelessness and homeless adult population.
• Ability to communicate with staff from diverse backgrounds.
• Ability to work with clients displaying challenging behaviours.
• Commitment to cooperation and respectful care across programs.

Responsibilities

• Interact with residents in the general milieu and common areas.
• Assist clinical staff in coordinating services to residents; contact residents' outside service providers as necessary.
• Engage residents through creative strategies that build trust and confidence.
• Initiate and promote on-site activities, therapeutic support groups, outings and community meetings.
• Manage building operations in the absence of other staff as assigned.
• Operate lobby office functions: check visitors in/out, answer phones, monitor security systems.
• Maintain safety by monitoring access areas and enforcing rules.
• Intervene in crises and contact emergency response if needed.
• Document significant events in a daily log and read logs daily.
• Assist with room turnovers, new resident leasing and orientation; rent collection and inspections.
• Respond to resident complaints.
• Collaborate with clinical staff and visiting providers; refer residents to relevant staff.
• Handle maintenance requests and coordinate with teams.
• Participate in staff meetings and trainings.

Skills

Homelessness knowledge

Staff communication

Crisis de-escalation

Team collaboration

Education

BA degree in social or behavioral science

Job description

DESC is seeking a Residential Counselor for night shifts in Seattle, WA to support residents in Permanent Supportive Housing projects. You will assist with daily needs, safety, and coordination of services for individuals facing homelessness and complex behavioral health and substance use conditions.

Key responsibilities include crisis intervention, on-site activity coordination, and documentation of events.