Behavioral Health Crisis Case Manager – Make Real Impact

DESC (Downtown Emergency Service Center); Seattle (WA); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

Long-term disability

Medical insurance (no premiums/payroll

EAP

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Union representation SEIU Healthcare 9

Job summary

DESC's Crisis Solutions Center in Seattle provides stabilization services for clients in behavioral health crises. Case managers collaborate with multidisciplinary teams to create and implement detailed, client-centered care plans, facilitate counseling, and ensure services align with mental health, substance use, and primary care teams.

You will develop short-term care plans, assist with access to community resources, maintain complete records, and participate in trainings.

Qualifications

• Bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience.
• Ability to meet Washington Department of Health requirements for RAAC or superseding credential.
• Ability to drive an agency vehicle with WA driver’s license and insurable driving record.
• Ability to obtain a Washington State Food Handler’s Permit.
• Interest in working with individuals who are difficult to engage and maintain in traditional programs.
• Be able to pass a Washington State Criminal background check.

Responsibilities

• Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC.
• Create and implement short-term care plans, develop client-driven goal planners and discharge dispositions.
• Facilitate clients' access to community resources and services; assist clients in building relationships with external care teams; work with existing care teams to provide goal-oriented case management services.
• Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks.
• Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned
• Maintain current and complete clinical and administrative records, including goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners.

Skills

De-escalation

Crisis intervention

Bilingual

Team collaboration

Education

Bachelor’s degree in social work, psychology, or related behavioral science

Job description

DESC's Crisis Solutions Center in Seattle provides stabilization services for clients in behavioral health crises. Case managers collaborate with multidisciplinary teams to create and implement detailed, client-centered care plans, facilitate counseling, and ensure services align with mental health, substance use, and primary care teams.

You will develop short-term care plans, assist with access to community resources, maintain complete records, and participate in trainings.