Night-Shift Administrative Associate – ER Support

Sentara Health Plans; Virginia Beach (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Parental & family care leave

401k/retirement plan matching

Tuition assistance

Job summary

Sentara Independence Emergency Department in Virginia Beach is hiring a Full-time Administrative Associate to provide clerical support, manage patient records, schedule appointments, and answer patient inquiries. This Swing Shift role requires strong time management, excellent communication, and customer service skills.

Experience in a medical office and proficiency with Word and Excel are preferred. Join a team dedicated to quality care and patient-centered service in a busy ED, with

Qualifications

• High School Grad or Equivalent (Required)
• Experience with Microsoft Office (Word/Excel) preferred
• Medical office experience preferred
• Strong time management and multitasking skills
• Excellent communication and customer service skills required

Responsibilities

• Provide administrative and clerical support to the unit/department
• Manage patient records and scheduling
• Answer patient inquiries and assist visitors
• Collaborate with medical staff, management, and patients to ensure quality care

Skills

Microsoft Office (Word, Excel)

Customer service

Time management

Communication skills

Call center experience

Education

High School Diploma

Associate or Bachelor’s Degree (Preferred)

Job description

Sentara Independence Emergency Department in Virginia Beach is hiring a Full-time Administrative Associate to provide clerical support, manage patient records, schedule appointments, and answer patient inquiries. This Swing Shift role requires strong time management, excellent communication, and customer service skills.

Experience in a medical office and proficiency with Word and Excel are preferred. Join a team dedicated to quality care and patient-centered service in a busy ED, with