Night PBX Operator – Bilingual Hospital Communications

Elpasochildrens; El Paso (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A regional children's hospital in El Paso, TX is seeking an experienced customer service representative to manage incoming and outgoing calls. Candidates should have two years of experience in PBX or similar telephone management roles and must possess strong oral communication skills, both in English and Spanish. This full-time position operates during night shifts, ensuring efficient communication within the hospital. High School diploma or GED is required.

Qualifications

• Two years PBX or comparable experience required.
• No certifications required.

Responsibilities

• Receive and relay incoming and outgoing calls from customers.
• Operate and maintain Hospital paging systems.
• Provide directory information and transfer calls efficiently.

Skills

Effective oral communication skills

Ability to speak English clearly

Ability to work under pressure

Knowledge of PBX Communication System

Bilingual English/Spanish

Knowledge of Desktop Software such as Word, Excel

Knowledge of Medical Terminology

Education

High School graduate or GED equivalent

Job description

A regional children's hospital in El Paso, TX is seeking an experienced customer service representative to manage incoming and outgoing calls. Candidates should have two years of experience in PBX or similar telephone management roles and must possess strong oral communication skills, both in English and Spanish. This full-time position operates during night shifts, ensuring efficient communication within the hospital. High School diploma or GED is required.