Night Ops Supervisor - Lead Warehouse Team & KPI-Driven

Socket.dev; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

ShipMonk in Louisville, KY is seeking an Operations Supervisor to lead and develop a team of 25 to 30 associates in a fast-paced, growth-focused environment, driving engagement and accountability across shifts.

You will drive productivity and process improvements, manage inventory flow with our software, and report stock levels and performance to upper management, coordinating weekend/overtime coverage while maintaining safety, quality, and compliance through strong organizational skills and

Qualifications

• Associates or Bachelor’s degree in Operations, Supply Chain, Management, Engineering or related field
• Minimum 2 years of experience in a supervisory role
• Working knowledge of inventory management software
• Excellent organization, planning skills, and strong attention to detail
• Outstanding communication and interpersonal abilities
• Proven track record of ownership, driving results, and managing change
• Ability to dive deep into data and provide workable business solutions
• Available to work on weekends, holidays, and overtime as needed
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead and develop a team of 25 to 30 ShipMonk Associates
• Communicate policies to Associates and act as primary information source, maintain compliance and provide corrective action
• Use software to keep records, edit, and manage inventory flow
• Focus on productivity, process, and quality of warehouse operations through KPIs
• Report to upper management on stock levels, issues, and performance
• Constantly work to improve processes
• Optimize employee workflow to maximize productivity
• Ensure facility equipment is maintained and safe
• Communicate with warehouse manager to make critical decisions
• Train new warehouse associates
• Oversee warehouse sanitation in assigned department and identify corrective actions

Skills

Team leadership

Inventory software

Organization

Data analysis

Communication

Change management

Attention to detail

Education

Bachelor's/Associate degree in Operations/Supply Chain/Management/Engineering

US Military honorable discharge (NCO+)

Tools

Inventory management software

Job description

ShipMonk in Louisville, KY is seeking an Operations Supervisor to lead and develop a team of 25 to 30 associates in a fast-paced, growth-focused environment, driving engagement and accountability across shifts.

You will drive productivity and process improvements, manage inventory flow with our software, and report stock levels and performance to upper management, coordinating weekend/overtime coverage while maintaining safety, quality, and compliance through strong organizational skills and