Night Ops Leader: Drive Service & Efficiency

Lowe's; Goose Creek (SC); On-site; USD 28,000 - 39,000; Full time

Job summary

Lowe's in Goose Creek, SC is seeking a Store Department Supervisor to lead front-end and back-end teams, ensure staffing coverage, and drive outstanding customer service.

You will coach associates, participate in interviews, monitor safety and efficiency, and partner with management to streamline operations and meet performance metrics.

This role requires a high school diploma, retail leadership experience, and proficiency with Microsoft Office; starting pay varies by location.

Qualifications

• High school diploma or GED required.
• 5 years of experience in a retail environment.
• Experience providing direction or supervision to teams.
• Experience supporting training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as may be required.

Responsibilities

• Lead team assignments ensuring staff coverage meets customer demands.
• Participate in interviews and input into selection decisions.
• Provide coaching and feedback, escalating issues when necessary.
• Encourage ideas and best practices to improve service.
• Drive operational excellence and monitor key performance metrics.
• Oversee front-end and back-end operations to ensure efficiency and safety.
• Walk the store on-duty, coaching staff in real time.
• Manage headcount across checkout and admin areas.
• Perform payroll closeout and related tasks.
• Act as Manager-on-Duty as required.
• Address associate relations concerns and elevate when needed.

Skills

Team leadership

Staff supervision

Interviews/selection input

Coaching and feedback

Cross-functional collaboration

Customer service orientation

Communication

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Lowe's in Goose Creek, SC is seeking a Store Department Supervisor to lead front-end and back-end teams, ensure staffing coverage, and drive outstanding customer service.

You will coach associates, participate in interviews, monitor safety and efficiency, and partner with management to streamline operations and meet performance metrics.

This role requires a high school diploma, retail leadership experience, and proficiency with Microsoft Office; starting pay varies by location.