3rd-Shift Operations Supervisor: Lean & Dispatch Lead

RXO Inc.; Pontiac (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) with up to 5% company match

Pre-tax accounts (FSA/HC)

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Volunteer days

Job summary

RXO Inc. is seeking a 3rd Shift Operations Supervisor in Pontiac, MI to oversee daily transportation and logistics operations. You will manage Load Planners, dispatch drivers, and dockworkers while driving cost-effective routing and performance improvements.

The role requires 5 years in transportation/logistics, a related bachelor's degree, and experience with TMS (preferably Oracle Transportation Management). Leadership and cross-functional collaboration are essential for success.

Qualifications

• 5 years of experience in transportation or logistics.
• Bachelor’s degree in a related field.
• Experience with a Transportation Management System (TMS), preferably Oracle Transportation Management.
• Experience with process improvement initiatives.
• Strong leadership and collaboration skills with the ability to supervise, coach and influence employees.

Responsibilities

• Review freight for linehauls and routes to maintain lowest cost options for private fleet.
• Manage Load Planners and dockworkers responsible for routes, tracking information, dispatch, and loading/unloading.
• Investigate and resolve issues impacting performance, morale and customer satisfaction.
• Introduce Lean concepts and continuous improvement across operations.
• Schedule daily workload based on customer input and supplier disputes, PRRs, and warnings.
• Monitor disputes and escalation requests, compile supplier data and chart on-time shipping performance.
• Track and document delivery performance and analyze root causes of poor shipping.
• Hire, train, and evaluate staff; handle performance issues and conflict resolution.
• Maintain a safe, harassment-free workplace and report incidents to management.

Skills

Leadership

Collaboration

Communication

Process improvement

Education

Bachelor's degree

Tools

Oracle Transportation Management

Job description

RXO Inc. is seeking a 3rd Shift Operations Supervisor in Pontiac, MI to oversee daily transportation and logistics operations. You will manage Load Planners, dispatch drivers, and dockworkers while driving cost-effective routing and performance improvements.

The role requires 5 years in transportation/logistics, a related bachelor's degree, and experience with TMS (preferably Oracle Transportation Management). Leadership and cross-functional collaboration are essential for success.