Night Operations Supervisor: Lead, Coach and Optimize

Lowe's Companies, Inc.; Kahului (HI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Lowe's Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a Department Supervisor to lead frontline and back-end operations, ensuring staffing and process efficiency across the store. You will coach associates, participate in selection decisions, and drive customer service excellence in a fast-paced retail environment.

The role emphasizes safety, shrink prevention, and cross-functional collaboration, with accountability for performance metrics and continuous operational improvement. Competitive benefits apply.

Qualifications

• High school diploma or GED required; years of retail leadership experience preferred.
• 5 years in a retail environment or equivalent leadership experience.
• Experience directing teams and delivering coaching/mentoring.
• Experience training, mentoring and developing associates; cross-functional collaboration.
• Proficiency with Microsoft Office Suite; ability to obtain required sales licenses.

Responsibilities

• Lead and supervise front-end and back-end operations to ensure efficient store performance.
• Assign staff to activities and ensure proper coverage to meet customer demands.
• Provide timely feedback and coaching; participate in hiring decisions.
• Foster associate growth, address performance issues, and escalate as needed.
• Drive operational excellence and safety; monitor metrics and implement improvements.

Skills

Team leadership

Coaching

Customer service

Communication

Microsoft Office

Education

High school diploma or GED

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's Companies, Inc. is seeking a Department Supervisor to lead frontline and back-end operations, ensuring staffing and process efficiency across the store. You will coach associates, participate in selection decisions, and drive customer service excellence in a fast-paced retail environment.

The role emphasizes safety, shrink prevention, and cross-functional collaboration, with accountability for performance metrics and continuous operational improvement. Competitive benefits apply.