Night Operations Department Supervisor

Lowe's; Waynesboro (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Night Operations Department Supervisor to enhance customer experience and lead a dedicated team. In this role, you will remove barriers to efficiency, collaborate with various operations associates, and ensure a clean and stocked store environment. Your leadership will empower associates to deliver exceptional service, making a significant impact on customer satisfaction. If you are passionate about operational excellence and team development, this position offers a rewarding opportunity to shine in a dynamic retail environment.

Qualifications

• Strong leadership skills to guide and motivate a team.
• Ability to ensure operational efficiency and customer satisfaction.

Responsibilities

• Lead a team to provide excellent customer service.
• Monitor and coach staff on safe equipment use and lifting techniques.

Skills

Customer Service

Team Leadership

Coaching

Operational Efficiency

Job description

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Night Operations Department Supervisor, this means:

1. Removing barriers, addressing inefficiencies, and enabling staff to delight our customers.
2. Collaborating with front-end and back-end operations associates to ensure items are adequately stocked.
3. Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates,