Night Operations Lead — Front & Back End

Lowe's Companies, Inc.; Cypress (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Front-End/Back-End Operations Supervisor in Cypress, CA to lead and develop store teams, ensure efficient checkout and customer service, and drive safety and shrink prevention.

You will supervise daily front-end and back-end activities, coach associates, and partner with store leadership to deliver superior shopping experiences. Responsibilities include staffing, payroll closeout, coordinating with departments, and addressing operational challenges with timely

Qualifications

• High school diploma or GED or equivalent experience.
• 5 years in a retail environment.
• Experience directing or supervising teams.
• Experience training and developing associates.
• Cross-functional collaboration experience.
• Proficiency with Microsoft Office Suite.
• Ability to obtain sales-related licensure if required.

Responsibilities

• Lead and coach team to deliver outstanding customer service.
• Assign staff to activities to meet customer demand.
• Participate in interviews and input into hiring decisions.
• Monitor safety, security, and shrink prevention.
• Ensure proper headcount at checkouts and service desks.
• Oversee front-end and back-end operations to drive efficiency.
• Walk store and provide in-the-moment coaching.

Skills

Team leadership

Training & development

Cross-functional collaboration

Microsoft Office

Staff supervision

Customer service

Licensure knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Lowe's Companies, Inc. is seeking a Front-End/Back-End Operations Supervisor in Cypress, CA to lead and develop store teams, ensure efficient checkout and customer service, and drive safety and shrink prevention.

You will supervise daily front-end and back-end activities, coach associates, and partner with store leadership to deliver superior shopping experiences. Responsibilities include staffing, payroll closeout, coordinating with departments, and addressing operational challenges with timely