Night Logistics Operations Specialist

ITS Logistics; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

ITS Logistics in Fort Worth, TX is seeking a dispatcher to monitor shipments, maintain driver relations, and provide timely, accurate updates to customers within the assigned network. You will leverage technology to track orders and ensure on-time delivery while communicating handoffs across shifts.

The role requires strong written and verbal communication, excellent interpersonal skills, and the ability to work evening/midnight hours with resilience in a high-stress environment.

Qualifications

• 1 year experience in transportation preferred
• Ability to work evening and midnight hours
• Strong business writing and verbal communication
• Excellent interpersonal and relationship building
• Grit and resilience in high‑stress situations

Responsibilities

• Track and trace shipments within the ITS network.
• Maintain relationships with drivers and provide support as needed.
• Produce timely and accurate communication to customers within the network.
• Review handoffs each shift and monitor network status daily.
• Use technology to track orders for on-time delivery.
• Ensure loads are on time and updates are sent per cadence.
• Escalate delays or issues to the appropriate chain of command.
• Work efficiently with a high level of accuracy.
• Other duties as assigned.

Skills

Transportation experience

Evening shifts

Written communication

Verbal communication

Relationship building

Grit under pressure

TMS familiarity

Tools

TMS

Job description

ITS Logistics in Fort Worth, TX is seeking a dispatcher to monitor shipments, maintain driver relations, and provide timely, accurate updates to customers within the assigned network. You will leverage technology to track orders and ensure on-time delivery while communicating handoffs across shifts.

The role requires strong written and verbal communication, excellent interpersonal skills, and the ability to work evening/midnight hours with resilience in a high-stress environment.