Night Operations & Shipment Tracking Specialist

ITS Logistics, LLC; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading logistics company in Fort Worth, Texas, is seeking a motivated individual for a role focused on tracking and tracing shipments. Responsibilities include maintaining relationships with drivers and ensuring timely communication with customers. The ideal candidate will possess excellent communication and interpersonal skills, with a preference for those having experience in the transportation industry. This position calls for high accuracy and perseverance in a fast-paced environment. Evening and midnight hours may be required.

Qualifications

• Minimum of one year experience in the transportation industry preferred.
• Ability to work evening and midnight hours.
• Good communication skills, including professional business writing, verbal communication, and documentation in TMS.
• Excellent interpersonal and relationship building skills.
• High level of grit with the ability to persevere in high stress situations.

Responsibilities

• Tracking and tracing current shipments in the ITS network.
• Maintaining relationships with drivers and provide support as needed.
• Producing timely and accurate communication to all customers within the assigned network.
• Reviewing and communicating effective handoffs each shift.
• Utilizing technology to track orders for on time delivery.
• Ensuring loads are on time and track and trace updates are sent.
• Escalating concerns, delays, and issues with shipments.
• Working efficiently with a high level of accuracy.

Skills

Communication skills

Interpersonal skills

Grit

Job description

A leading logistics company in Fort Worth, Texas, is seeking a motivated individual for a role focused on tracking and tracing shipments. Responsibilities include maintaining relationships with drivers and ensuring timely communication with customers. The ideal candidate will possess excellent communication and interpersonal skills, with a preference for those having experience in the transportation industry. This position calls for high accuracy and perseverance in a fast-paced environment. Evening and midnight hours may be required.