IT Support Technician II – End-User & Systems Help

Jabil; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jabil in Memphis, TN is seeking an IT Help Desk Technician to provide end-user support for PC, server, hardware, or software applications. You will troubleshoot issues, manage user accounts, and document solutions to ensure smooth daily operations.

The role requires strong customer service, attention to detail, and the ability to collaborate with suppliers and internal teams. You will participate in security policy adherence and contribute to continuous improvement initiatives.

Responsibilities

• Interact with supplier/service provider ensure tasks are completed.
• Monitor asset inventory.
• Verify back up, daily check list, account maintenance.
• Administer tape rotation - back up tapes.
• Provide end user training & technical assistance.

Job description

Jabil in Memphis, TN is seeking an IT Help Desk Technician to provide end-user support for PC, server, hardware, or software applications. You will troubleshoot issues, manage user accounts, and document solutions to ensure smooth daily operations.

The role requires strong customer service, attention to detail, and the ability to collaborate with suppliers and internal teams. You will participate in security policy adherence and contribute to continuous improvement initiatives.