Night Health Unit Coordinator - Patient Care & Admin

Cleveland Clinic; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Marymount Hospital in Cleveland, OH is seeking a Health Unit Coordinator for the 2 East/2 South Medical-Surgical Unit with night shifts from 7:00 p.m. to 7:30 a.m. You will provide frontline administrative support to ensure smooth department operations and excellent patient experiences.

Responsibilities include greeting and orienting patients, handling admissions/discharges, updating records, and resolving basic equipment issues. Prior experience in customer service and data entry is preferred.

Qualifications

• High School Diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Skills

Customer service

Typing

Computer training

Education

High School Diploma or GED

College degree

Tools

Microsoft Office

Job description

Marymount Hospital in Cleveland, OH is seeking a Health Unit Coordinator for the 2 East/2 South Medical-Surgical Unit with night shifts from 7:00 p.m. to 7:30 a.m. You will provide frontline administrative support to ensure smooth department operations and excellent patient experiences.

Responsibilities include greeting and orienting patients, handling admissions/discharges, updating records, and resolving basic equipment issues. Prior experience in customer service and data entry is preferred.