Health Unit Coordinator - Med/Surg & Telemetry

ccf; Baltimore (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

Cleveland Clinic Health System in Garfield Heights is seeking a Health Unit Coordinator for the Med/Surg & Telemetry unit at Marymount Hospital. This role supports patient flow and communications to ensure smooth daily operations on 2 East/2 South.

The caregiver greets patients, responds to call lights, assists with admissions and discharges, maintains records, and delivers exceptional service to patients and families. Night shift, 7:00 pm–7:30 am, with growth and comprehensive benefits.

Qualifications

• High School Diploma or GED required; college degree preferred.
• One year of customer service experience.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Greet patients and orient new admissions.
• Respond to patient call lights and make rounds.
• Assist with admissions, transfers and discharges.
• Help patients and families with wayfinding and resources.
• Assemble and maintain patient records and documents.
• Handle computer tasks including scheduling and patient information management.
• Assist with unit clerical functions and troubleshoot equipment.

Skills

Customer service

Typing

Computer literacy

Education

High School Diploma or GED

College degree

Tools

Microsoft Office

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator - Med/Surg & Telemetry

Location

Garfield Hts

Facility

Marymount Hospital

Department

2 East/2 South-Marymount Hospital

Job Code

B12012

Shift

Nights

Schedule

7:00pm-7:30am

Job Summary

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith‑based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world‑class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.

Job Details

Marymount Hospital's 2 East/2 South Medical‑Surgical Unit cares for pre‑ and post‑operative patients with an emphasis on Orthopaedics, Endocrinology, and General Surgery. This unit specializes in treating patients with congestive heart failure, chest tubes, wound VACs, and endocrinology disorders as well as providing care to patients requiring orthopaedic surgical interventions, such as hip and knee replacements. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible.

This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well‑being, and your future.

A caregiver in this role works nights from 7:00 p.m. - 7:30 a.m.

A caregiver who excels in this role will:

• Conduct an in‑person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble‑shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service‑related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye‑hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster .

Cleveland Clinic is pleased to be an equal employment opportunity employer.