Health Unit Coordinator - Med/Surg & Telemetry

Cleveland Clinic; Cleveland (OH); Vor Ort; USD 25.000 - 34.000; Vollzeit

Zusammenfassung

Marymount Hospital in Cleveland, OH is seeking a Health Unit Coordinator for the 2 East/2 South Medical-Surgical Unit with night shifts from 7:00 p.m. to 7:30 a.m. You will provide frontline administrative support to ensure smooth department operations and excellent patient experiences.

Responsibilities include greeting and orienting patients, handling admissions/discharges, updating records, and resolving basic equipment issues. Prior experience in customer service and data entry is preferred.

Qualifikationen

• High School Diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Aufgaben

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Kenntnisse

Customer service

Typing

Computer training

Ausbildung

High School Diploma or GED

College degree

Tools

Microsoft Office

Jobbeschreibung

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.
Marymount Hospital's 2 East/2 South Medical-Surgical Unit cares for pre- and post-operative patients with an emphasis on Orthopaedics, Endocrinology, and General Surgery. This unit specializes in treating patients with congestive heart failure, chest tubes, wound VACs, and endocrinology disorders as well as providing care to patients requiring orthopaedic surgical interventions, such as hip and knee replacements. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible.
This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future.
A caregiver in this role works nights from 7:00 p.m. – 7:30 a.m.
A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25
Maximum hourly: $24.95
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).