Night Guest Services & Laundry Attendant

Extended Stay America

Reston (VA)

On-site

USD 21,000 - 29,000

Full time

2 days ago
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Benefits offered by this job

Weekly pay
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program

Job summary

Extended Stay America is seeking a Night Guest Laundry Attendant to assist guests overnight, manage check-ins and checkouts, and perform laundry duties per brand standards. The role emphasizes safety and guest service during late hours.

The position requires English proficiency, ability to operate the property management system, and willingness to work a 11:00pm–7:00am shift. Benefits include weekly pay and employee perks.

Qualifications

  • Understand and communicate in English proficiently to interact with guests and associates.
  • Operate the property management system and complete shift reports.
  • Follow safety rules and maintenance instructions; complete routine reports and calculations.

Responsibilities

  • Demonstrates commitment to guest experience at all times.
  • Assist guests overnight with check-in/checkout and payments per guidelines.
  • Process all laundry (wash, dry, fold) and ensure items meet brand standards.
  • Process all dishware; wash, dry and package per standards.
  • Restock housekeeping carts and laundry rooms to PAR levels.
  • Handle reservations, registrations, payments, and departures per procedures.
  • Set up grab-and-go breakfast per brand standards.
  • Conduct property tours for cleanliness and safety compliance.
  • Adhere to all company policies including cash handling and security.

Skills

English proficiency
Guest service
Cash handling
Safety awareness
Multitasking

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Night Guest Laundry Attendant to assist guests overnight, manage check-ins and checkouts, and perform laundry duties per brand standards. The role emphasizes safety and guest service during late hours.

The position requires English proficiency, ability to operate the property management system, and willingness to work a 11:00pm–7:00am shift. Benefits include weekly pay and employee perks.

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