Night Guest Services Associate - Resort Front Desk

Travel + Leisure Co.

Steamboat Springs (CO)

On-site

USD 28,000 - 39,000

Part time

17 hours ago
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Benefits offered by this job

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Wish day paid time to volunteer at an

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to cover night audit shifts from 10pm to 6am, 16-24 hours per week.

You will warmly welcome guests, assist with registration, provide information about the resort, and quote room rates while handling transactions with accuracy. Responsibilities include guiding guests through the registration process, issuing keys, balancing cash, and supporting checkout procedures.

Qualifications

  • Excellent communication and English literacy required.
  • Ability to balance cash and process transactions accurately.
  • Strong guest-service orientation and problem-solving abilities.

Responsibilities

  • Greet guests and guide them from registration to checkout.
  • Issue unit keys and provide information about the resort and attractions.
  • Process cash and card transactions following procedures.
  • Balance cash receipts and perform cash handling duties.
  • Complete check-out procedures and verify guest charges.
  • Reserve and confirm reservations for individuals and groups.
  • Provide accurate room rate quotes and respond to inquiries promptly.

Skills

Guest service
Cash handling
Communication
Problem solving
Multitasking
Detail oriented

Tools

Cash register
Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to cover night audit shifts from 10pm to 6am, 16-24 hours per week.

You will warmly welcome guests, assist with registration, provide information about the resort, and quote room rates while handling transactions with accuracy. Responsibilities include guiding guests through the registration process, issuing keys, balancing cash, and supporting checkout procedures.

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