Night Guest Services Associate — 3rd Shift

Milwaukee Rescue Mission; Milwaukee (WI); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Accounts with employer

401K with employer contribution

Paid holidays and generous PTO

Education Assistance

Free onsite parking

Business Casual/Casual dress

Job summary

The Milwaukee Rescue Mission’s Joy House in Milwaukee, WI is seeking a full-time Guest Services Associate for the third shift. You will help maintain a hospitable, safe environment for women and children staying at Joy House, assisting with basic care needs, meal-time support, housekeeping, and clerical tasks while upholding Christian values.

Responsibilities include mentoring guests, ensuring safety, providing excellent service, and collaborating with staff to create a warm, welcoming

Qualifications

• Mature Christian woman with a servant's heart who can relate well with others in diverse settings.
• Experience in customer service or hospitality is preferred.
• Ability to communicate effectively and professionally.

Responsibilities

• Help with basic care needs of guests (toiletries, linens, medication, food).
• Assist guests with personal laundry, cleaning, and supervising children.
• Provide meal-time transport support and act as mentor to women and families.
• Perform housekeeping tasks and assist with daily routines.
• Ensure safety and compliance with house rules; monitor entrances and guest rooms.
• Deliver exceptional customer service in a friendly, respectful manner.
• Assist clerical tasks (forms, filing, phone calls) and support staff as needed.

Skills

Mature Christian values

People skills

Customer service

Team player

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

The Milwaukee Rescue Mission’s Joy House in Milwaukee, WI is seeking a full-time Guest Services Associate for the third shift. You will help maintain a hospitable, safe environment for women and children staying at Joy House, assisting with basic care needs, meal-time support, housekeeping, and clerical tasks while upholding Christian values.

Responsibilities include mentoring guests, ensuring safety, providing excellent service, and collaborating with staff to create a warm, welcoming