Night Gate Security Associate — Safety & Operations

Carvana; Flint (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) with company match

Perks stack (student loan support, etc

Job summary

Carvana is hiring a Safe & Secure team member in Flint, MI, to keep the gates open, safe, and moving 24/7. You’ll monitor security platforms, conduct safety audits, perform vehicle movement checks, and respond to emergencies with first aid, CPR, and AED training.

This boots-on-the-ground role emphasizes relationship building, quick decision-making in a fast-paced environment, and a service-first mindset as you protect associates, customers, and vehicles while upholding Carvana’s safety standards.

Qualifications

• 1–2 years in a customer service environment.
• A track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting.
• Ability to handle conflict in a positive, productive way.

Responsibilities

• Lead with a service-first mindset in every interaction.
• Live the Carvana values — and make sure they're felt by everyone you work with.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts so nothing on site catches us off guard.
• When things get hot, keep it cool. De-escalate, win with partners, and remember — we're all in this together.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Show up when the team needs you. You'll be trained and certified in first aid, CPR, and AED — and we expect you to use it when the moment calls for it.
• Know our emergency protocols cold so you can act decisively when seconds count.
• Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer, no excuses, no shortcuts.
• Drive a safety-first culture by spotting environmental hazards, running safety audits, and reinforcing best practices with the people around you.
• Scan thousands of vehicles a day to keep operational flow tight — between mobile rover tech and manual handheld scans, every car gets accounted for.
• Cover ground. This role involves serious walking to reach restricted or hard-to-access areas of the lot.
• Run vehicle location research and deliver clean, detailed reports to leadership when operational questions come up.

Skills

Customer service

Decision-making

Relationship building

Multitasking

Conflict resolution

Communication

Tools

CCTV systems

RFID technology

Unified Security Platform

Job description

Carvana is hiring a Safe & Secure team member in Flint, MI, to keep the gates open, safe, and moving 24/7. You’ll monitor security platforms, conduct safety audits, perform vehicle movement checks, and respond to emergencies with first aid, CPR, and AED training.

This boots-on-the-ground role emphasizes relationship building, quick decision-making in a fast-paced environment, and a service-first mindset as you protect associates, customers, and vehicles while upholding Carvana’s safety standards.