Night Front Desk & Security Specialist

Apploi; New Franklin (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Apploi seeks a Receptionist/Security for overnight hours to deliver patient-focused service at the front desk. You will greet patients and visitors, answer phones, and assist with coordination of care while supporting the security team to maintain a safe environment.

The role requires excellent communication, organization, and multitasking in a fast-paced setting. Prior receptionist or security experience is preferred, with basic computer/telephone skills essential.

Qualifications

• Previous receptionist or security experience preferred
• Excellent communication and interpersonal skills; ability to work effectively with patients, families, and staff
• Strong organizational and problem-solving skills; ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment and adapt to changing situations
• Basic computer and telephone skills
• Security license or certification preferred

Responsibilities

• Greet patients, families, and visitors in a warm and welcoming manner, providing information and assistance as needed
• Manage the front desk and reception area, including answering phones, responding to inquiries, and coordinating patient care activities
• Provide exceptional customer service to patients, families, and staff, ensuring prompt resolution of issues and concerns
• Collaborate with the security team to ensure a safe and secure environment, including monitoring CCTV cameras and responding to alarms
• Maintain accurate and up-to-date records, including patient charts, reports, and incident logs

Job description

Apploi seeks a Receptionist/Security for overnight hours to deliver patient-focused service at the front desk. You will greet patients and visitors, answer phones, and assist with coordination of care while supporting the security team to maintain a safe environment.

The role requires excellent communication, organization, and multitasking in a fast-paced setting. Prior receptionist or security experience is preferred, with basic computer/telephone skills essential.