Night Front Desk & Security Specialist

Deborah's Place; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Deborah's Place seeks a night-shift Receptionist to serve as the first point of contact at housing-site reception. Responsibilities include daily desk operations, policy execution, guest registration, rent collection receipts, and incident reporting to ensure safety and order.

The role requires handling phone calls, visitor checks, and coordinating meeting spaces while maintaining security logs and documenting incidents according to protocol.

Qualifications

• High school diploma or equivalent is required.
• Fire Safety certification must be obtained within six months of employment.
• 1–2 years of customer service or front desk experience preferred.

Responsibilities

• Operate the reception desk for Deborah's Place housing sites and manage daily desk policies.
• Record building activities in daily logs and monitor security-related incidents.
• Answer phones, register guests, and document rent payments.
• Monitor visitor access and respond to tenant and visitor concerns.
• Coordinate meeting room reservations and manage mail distribution.

Skills

Customer service

Crisis intervention

Conflict management

Written communication

Oral communication

Situational awareness

Education

High School Diploma or equivalent

Fire Safety certification

Tools

Microsoft Office

Job description

Deborah's Place seeks a night-shift Receptionist to serve as the first point of contact at housing-site reception. Responsibilities include daily desk operations, policy execution, guest registration, rent collection receipts, and incident reporting to ensure safety and order.

The role requires handling phone calls, visitor checks, and coordinating meeting spaces while maintaining security logs and documenting incidents according to protocol.