Weekend Front Desk & Guest Services Specialist

Apploi; Pensacola (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Apploi is seeking a Weekend Receptionist to greet patients, visitors, and guests while coordinating with care teams. You will be the frontline ambassador, delivering friendly, professional service in a fast-paced healthcare setting.

The role requires a high school diploma, strong English communication, and 1–3 years of customer service experience. Bilingual skills are a plus, and you will help with mail, scheduling, and directing guests to the appropriate departments.

Qualifications

• High school diploma or GED required.
• Ability to communicate effectively in English; bilingual skills are a plus.
• One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area.
• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed.
• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Apploi is seeking a Weekend Receptionist to greet patients, visitors, and guests while coordinating with care teams. You will be the frontline ambassador, delivering friendly, professional service in a fast-paced healthcare setting.

The role requires a high school diploma, strong English communication, and 1–3 years of customer service experience. Bilingual skills are a plus, and you will help with mail, scheduling, and directing guests to the appropriate departments.