Residential Night Front Desk & Safety Coordinator

Deborah's Place; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Deborah's Place seeks an overnight receptionist for its housing sites. You will be the first point of contact for visitors and manage day-to-day desk operations, including policy execution and incident reporting.

Responsibilities include monitoring the facility, answering phones, registering guests, collecting rent receipts, and coordinating meeting room use. You will respond to emergencies according to protocol and maintain clear, professional boundaries. Shift is Fri–Sun 11pm–7am.

Qualifications

• High School Diploma or equivalent required.
• Fire safety certification within six months of employment.
• 1–2 years of customer service or front desk experience; social service background preferred.

Responsibilities

• Record building activities on daily log and note occurrences.
• Answer phones, distribute mail and messages to tenants and staff.
• greet visitors, check in tenants, and manage guest register.
• Collect rent payments, issue receipts, and maintain records.
• Coordinate meeting room reservations and prepare incident reports.
• Monitor building safety and respond to emergencies per protocol.

Skills

Customer service

Front desk

MS Office

Crisis intervention

Conflict management

Communication skills

Organization

Education

High school diploma or equivalent

Fire safety certification

Tools

Microsoft Office

Job description

Deborah's Place seeks an overnight receptionist for its housing sites. You will be the first point of contact for visitors and manage day-to-day desk operations, including policy execution and incident reporting.

Responsibilities include monitoring the facility, answering phones, registering guests, collecting rent receipts, and coordinating meeting room use. You will respond to emergencies according to protocol and maintain clear, professional boundaries. Shift is Fri–Sun 11pm–7am.